Our Quality Assurance
Statement 

Fixed Commitment To Excellence
And Quality Of Our Results.

At Omni Diagnostics, we are committed to delivering the highest standard of laboratory services and ensuring accurate and reliable results for our clients. Quality assurance is at the core of our operations, and we uphold strict protocols and standards to ensure the integrity of our testing processes and the satisfaction of our clients.

Accreditation

Our Laboratories are duly accredited by the Ministry of Health, the Food and Drugs Authority (FDA) and the Health Facilities Regulatory Authority (HeFRA). We continuously monitor and update our practices to remain in compliance.

State-Of-The-Art Technology

We invest in state-of-the-art Laboratory Technology. And equipment to enhance the precision, efficiency, reliability of our testing processes, minimize errors and ensure consistent and reproducible results.

Continuous Improvement

We have established a culture of continuous improvement through actively seeking feedback from our clients, monitor key performance indicators, and conduct regular internal audits to identify areas for enhancement. 

Customer Satisfaction

We strive to provide exceptional customer service, promptly addressing client inquiries, concerns, and feedback. We value our clients' satisfaction and continuously seek ways to enhance their experience with our laboratory services.

Experienced Staff

We have a team of highly qualified and experienced Medical Laboratory Scientists and other professionals to provide an outstanding service to our clients with accurate , and timely delivery of test results.

Confidentiality

We prioritize the confidentiality and security of clients’ information and data.

Rigorous Quality Control

We implement comprehensive quality control measures including regular calibration and maintenance of equipment, verification of reagents, proficiency testing, and participation in external quality assessment programs throughout our laboratory processes to maintain the highest level of accuracy and precision.